Refunds and Delivery policies
Returns are accepted wihtin 14 of delivery. A full refund will be issued on the return of items unopenned and undamaged
If your order arrived damaged and unuseable then you will be entitled to a replacement subject to photographic evidence provided within 14 days of recipet of goods
If you do not recieve your order with 14 days of payment please contact email@example.com . Each case will be delt with on a case by case basis. Please ensure you provide your order number adn details for investigation.
Our standard delivery option is at the heart of our promise to our customers.
The cost of the standard delivery depends on the size and weight of your order and the carrier used. The delivery price will be indicated on your basket page. Standard home delivery starts from £3.50 for smaller goods and increases and according to weight and the volume.
In the current circumstances, we expect orders to be delivered within 3 business days, please be aware however that it may take longer, in particular when ordering large parcel sizes. Please also keep in mind that if you choose this option, our carriers can only deliver between Monday - Friday.
So, if you need your order urgently, or want it delivered at the weekend please contact firstname.lastname@example.org